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Customer Service Communication Skills
" Contributing to Easier Communications w/ Customers, Clients and the World "
(805) 453-3524 or E-mail

Free Weekly
Communication (brief) Tips

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Learn Effective Communication

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Proactive Communication



Customer Service Communication Skills



Testimonial Video -

I continue to read your emails with enjoyment. It is as if I am receiving a flower for the day.

It is amazing to me how effective these tips are. The answer is always there. Thanks for the reminder, I had gotten a little of track and it is beautiful to feel the solidness of this work.

I really like this one and actually did it! It did feel wonderful. Thanks, babe. Sorry I missed your call. Glad the Womens Conference went well. Gosh, you recall all the people you have helped!!

Thank you for your messages, which are helpful to me to be aware of opportunities to be both empathetic with others and myself!

Thank you for the email. it is well received as i watch my business partners going through a lot of communication issues right now and is great to get the reminder of some of the tools that can be used to accomplish this

We are a group of young students from northeast India who have ventured out to create something that we all need as a student- a career yearbook. We are bringing out the second issue of “North East Edu Year Boo2013. We are the first and the only student publication of our region. We went through one of your articles in titled as “ Personal and Business Communication Skills That Enhance Your Patience and Compassion” and would like to include it in our yearbook

Your tips are vry helpful reminders of how to listen and act really

Wow! I love your videos, you keep adding more juice each time. When I watched your video I felt soothed, secure and warm because I value hearfelt messages, and health, (you look tanned and at ease with glowing skin) Thank you especially on Thanksgiving eve. I am happy that you are in my life Rick on this time of thanks-giving.

Lots of love to you and thank you for helping us so much with our communication skills. It has been life changing.

Your tip has met my need for a relevant approach to mourning. I am proud of you for walking your talk. Thank you for sharing this valuable experience with me. May you feel surrounded by love.

Your material is FANTASTIC - you have no idea what a difference this will make in my life!!!!

Your NVC self-empathy exercise really helped me feel more gounded and balanced today... thank you!

Rick Goodfriend is available for workshops, keynotes,
mediation and all media appearances

Goodfriends Communication
805-453-3524 or Email