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Customer Service Communication Skills
" Contributing to Easier Communications w/ Customers, Clients and the World "
 (805) 898-9336 or E-mail


New CD
"Creating Extraordinary Business Relationships"

Customer Service Communication Skills

California Attorneys:
Learn these amazing skills and earn up to 2 MCLE Credits




"I Hear You, But..."
Over 100 Communication Tips to make your communications easier

Customer Service Communication Skills




 

Customer Service Communication Skills

Do You Have "Challenging" Customers, Clients or Patients?

Have calm, respectful and trusting customers, instantly!


Learn to use Steven Covey's 5th Step "empathic listening"
from " 7 Habits of Highly Effective People "

Customer Service Communication Skills

Your solution... just by using a few sentences. This process is new to business and has not been taught to your competitors or corporations, yet.

How I Saved the Day:
In a 5 star hotel where 2 people were arguing. I tried a communication technique that I had just learned with both of them and the arguing was over in 60 seconds.

I was amazed how effective these skills were to bring the connection back to the customer and manager. A strategy soon was agreeable by both parties.

The customer offered me a position without asking:
Later the customer asked if I wanted to work for his company. He was impressed by how quickly I was able to calm the situation and create a solution that both parties agreed to.
My name is Rick Goodfriend and I have been teaching and practicing proactive communication skills for over a decade. I am a certified corporate speaker, author and accredited to teach these innovative and effective communication skills to attorneys that develop trust, cooperation and connection, instantly.

Customer Service Communication Skills

Turn "Difficult" Customers into "Extraordinary" Customers,
INSTANTLY!

New! ONE hour CD plus bonuses
"Creating Extraordinary Customer Relationships"

Highly effective for entrepreneurs, professionals & management to CEO's

Customer Service Communication Skills

  • Develop Cooperative and Profitable Customers, Instantly
  • Build customer trust and connection instantly. Instill positive emotions needed in all successful business relationships.
  • Calm intense situations fast and effectively, less stress in your business life.
  • Learn the most innovative customer service communication skills that build
    retention, referrals and loyalty. Of course, your profits will be effected positively.
  • Learn to de-stress yourself in minutes, sometimes seconds. So you can focus on your customer, not your emotions emotions
  • Learn by CD, personal consultation (phone or in person) or workshops with your workgroup.
  • When you can calm your customer instantly, their trust, connection and confidence in you is developing.
  • One of the fastest ways to build emotional intelligence and increase your business enjoyment

Rick Goodfriend is available for workshops, keynotes,
mediation and all media appearances!

California Attorneys: Click Here to learn these amazing skills and earn up to 2 MCLE Credits. You can have the same ease to connect with your challenging customers, clients or patients.


New! ONE hour CD
2 Special Bonuses:

First Bonus: Free 20 minute consultation to discuss any challenging customer or concerns you may have. This is to help support your learning.

Second Bonus: Free Shipping in the United States

Click Here to bring more ease, residual customers and profits to your work life

$19.95, includes US Shipping and bonuses



Goodfriends Communication
805-898-9336
Rick@rickgoodfriend.com

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